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All sales at Valken.com are considered final. Valken Sports does not issue cash refunds at any time. Valken Sports provides warranty support and service, as well as paid, out-of-warranty repair service and support for Valken-manufactured products in accordance with all current warranty policies as published by Valken Sports. Valken Sports does not service, repair or provide additional warranty for paintball, airsoft or other products not directly manufactured by Valken Sports and all warranty and service claims for all non-Valken products must be directed to the applicable manufacturer in accordance with their individual warranty and service policies.